[Relocation Support Provided] Customer Experience Specialist - Korean Speaking
Agoda is seeking a Customer Experience Specialist based in Bangkok to support Korean and English speaking customers. The role involves managing booking issues, resolving inquiries via multiple channels, and collaborating with global teams in a high-volume environment. Candidates require strong communication skills and flexibility for rotational shifts. This position offers structured training and potential career growth within the company.
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Experience
Experience not specified
Function
Support
Work mode
Hybrid, Thailand
Company
Tier 1
What you will work on
Agoda is seeking a Customer Experience Specialist based in Bangkok to support Korean and English speaking customers. The role involves managing booking issues, resolving inquiries via multiple channels, and collaborating with global teams in a high-volume environment. Candidates require strong communication skills and flexibility for rotational shifts. This position offers structured training and potential career growth within the company.
TAL's take
High quality global tier-1 brand with structured training, clear growth opportunities, and a defined hybrid work model.
Clear and well-defined responsibilities, expectations, and operational structure for a support role.
Salaries at Agoda
65.2 LPA average
Based on 9 Grapevine salary entries for Agoda.
Engineering
4 - 6 years
52 LPA average
Range: 52 - 52 LPA
Engineering
6 - 8 years | SDE3
58 LPA average
Range: 25 - 76 LPA
Other roles
6 - 8 years | SDE3
40 LPA average
Range: 40 - 40 LPA
Other roles
8 - 10 years
83 LPA average
Range: 83 - 83 LPA
Must haves
- Bachelor's degree
- Excellent spoken and written Korean
- Business level English
- Strong customer focus
- Ability to work rotational shifts
Tools and skills
Nice to have: crm, ticketing systems.
About the company
Agoda is a major global travel technology brand and subsidiary of Booking Holdings.
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