Manager, D+TT Command Centre IT Support (Singapore Based)
This role at Marriott International involves managing IT support for the Command Centre during the Power of M transition. The position requires 24x7 rotating shift work to triage incidents, support hotel connectivity, and manage escalations via ServiceNow and Jira. Applicants must have 2+ years of experience in IT service desk or NOC operations with strong ITSM knowledge. This is a 15-month contract based in Singapore.
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Experience
2+ years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
This role at Marriott International involves managing IT support for the Command Centre during the Power of M transition. The position requires 24x7 rotating shift work to triage incidents, support hotel connectivity, and manage escalations via ServiceNow and Jira. Applicants must have 2+ years of experience in IT service desk or NOC operations with strong ITSM knowledge. This is a 15-month contract based in Singapore.
TAL's take
Established company, but the role is a fixed-term contract with 24x7 shift requirements.
The role is highly specific to the command center transition support with well-defined tasks and toolsets.
Salaries at Marriott International
2.8 LPA average
Based on 3 Grapevine salary entries for Marriott International.
Other roles
0 - 2 years | L1
2 LPA average
Range: 2 - 2 LPA
Other roles
2 - 4 years
2 LPA average
Range: 2 - 2 LPA
Other roles
14 - 16 years
3 LPA average
Range: 3 - 3 LPA
Must haves
- 2+ years experience in IT service desk or command centre operations
- Working knowledge of ITIL/ITSM practices
- Experience with ServiceNow and/or Jira
- Ability to troubleshoot network and workstation connectivity
- Availability for 24x7 rotating shifts including nights and weekends
Tools and skills
About the company
Global hospitality leader, but this is a specific IT support contract role.
Posts mentioning Marriott International
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Marriott Tech Accelerator
I am getting an opportunity in this company as Senior Quality Engineer with automation Tosca. So i want to know about the culture of the company and package they can offer for Senior Quality Engineer and how will be growth in this company… Can anyone help me here??