Technical Support
Strategic Systems Inc is hiring a Technical Support Representative for their Hybrid Cloud Services division in Gurugram. The role involves handling customer queries, troubleshooting technical issues, and supporting business operations in a 24x7 environment. Applicants must possess strong analytical skills and English proficiency, with a relevant computer science degree. The position operates on a 5-day work week with rotational shifts including nights and weekends.
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Experience
0-1 years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Strategic Systems Inc is hiring a Technical Support Representative for their Hybrid Cloud Services division in Gurugram. The role involves handling customer queries, troubleshooting technical issues, and supporting business operations in a 24x7 environment. Applicants must possess strong analytical skills and English proficiency, with a relevant computer science degree. The position operates on a 5-day work week with rotational shifts including nights and weekends.
TAL's take
Entry-level technical support role at an unknown consultancy firm with 24x7 shift requirements.
Clear and coherent role description for a support representative, though lacking specific technical stack requirements.
Must haves
- Graduate in BCA or B.Sc. Computer Science
- Excellent verbal and written English communication skills
- Strong analytical and logical thinking abilities
- Willingness to work in a 24x7 rotational shift environment
About the company
unfamiliar company, default mid-tier
Posts mentioning Strategic Systems Inc
Judge Rejects J&J's $10B Talc Settlement Proposal
- A U.S. bankruptcy judge has rejected Johnson & Johnson's $10 billion proposal to settle lawsuits alleging its talc products cause cancer. - This marks the third time J&J's bankruptcy strategy has failed in court, with the judge stating the company did not belong in bankruptcy. - The judge criticized the proposal for lacking sufficient support from affected women and for overreaching in releasing claims against non-bankrupt entities. - J&J stated it would not appeal but intends to return to the tort system to fight the claims. - Opponents argue that J&J, a wealthy company, should not use bankruptcy to avoid full accountability and prevent victims from having their day in court. Source: [Cnbc](https://www.cnbc.com/2025/04/01/us-judge-rejects-johnson-johnsons-10-billion-baby-powder-settlement.html), [The New York Times](https://www.nytimes.com/2025/03/31/business/johnson-johnson-bankruptcy-talc.html)
Tax claim strategy?
2024 - 2025 new tax regime automatically selected by the system. I need to claim 80k insurance + 90k rent. Our finance team said I can switch the tax from new to old while filing the tax with the help of auditor. Do I switch or let new. Which one is profitable. Total Earnings = around 13L Tax deduction = around 2.5L
Cracked an offer > $60k
( Not a big fancy offer, average offer for 4 years of experience in Non FAANG ) Resources I recommend for interview prep Coding - Leetcode - GeeksForGeeks (self-paced course by Sandeep Jain is good ) - TechInterviewHandbook ( https://www.techinterviewhandbook.org/ ) System design - Grokking the system design - Alexxu - DDAT ( Currently reading ) Ignore any other famous names like Gaurav Sen and Real Engineering, they are just meh. Gaurav Sen's course felt like he never really designed any system. Too much useless theory and he himself looks a lot confused in the course. Real Engineer is all marketing. Not worth 40k for a course. You can use that to buy a lot of ( books resources + mock interviews ). His pricing strategy of course is what to buy next in his house. LLD - refactoring guru