Quality Assurance Specialist-Messaging
Accenture is seeking a Quality Assurance Specialist in the general software/services domain to oversee operational excellence. The role involves auditing service delivery, ensuring adherence to SOPs, and driving process improvements through data-backed reporting. Candidates are expected to have advanced knowledge in audit processes and compliance, with strong analytical skills to identify quality lapses. This position serves as a quality gatekeeper for service lifecycles across diverse functions.
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Experience
7-11 years
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture is seeking a Quality Assurance Specialist in the general software/services domain to oversee operational excellence. The role involves auditing service delivery, ensuring adherence to SOPs, and driving process improvements through data-backed reporting. Candidates are expected to have advanced knowledge in audit processes and compliance, with strong analytical skills to identify quality lapses. This position serves as a quality gatekeeper for service lifecycles across diverse functions.
TAL's take
Solid tier-2 professional services role with well-defined operational scope and maturity.
The JD provides a very clear scope of work regarding quality oversight, process compliance, and reporting.
Salaries at Accenture
12.7 LPA average
Based on 5,661 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- 7-11 years of experience in quality assurance or operational audit
- Experience in auditing support functions and program processes
- Strong understanding of QA practices and error tracking
- Advanced audit process knowledge
- High attention to detail and analytical skills
Tools and skills
About the company
Global professional services firm with extensive operations.
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