Regional Customer Service Manager
This role is a Regional Customer Service Manager position within the Global Supply Chain unit at Sun Pharma. The successful candidate will manage secondary sales billing, monitor order dispatches, and drive key account management initiatives. Proficiency in data analytics and a strong background in sales or distribution are required to improve service levels and retail coverage. The position involves summarizing customer trends and socializing best practices across the team.
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Experience
10+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role is a Regional Customer Service Manager position within the Global Supply Chain unit at Sun Pharma. The successful candidate will manage secondary sales billing, monitor order dispatches, and drive key account management initiatives. Proficiency in data analytics and a strong background in sales or distribution are required to improve service levels and retail coverage. The position involves summarizing customer trends and socializing best practices across the team.
TAL's take
Solid established company with a clear, albeit generic, management scope for a regional role.
The JD clearly outlines the functional responsibilities within supply chain and customer service operations.
Salaries at Sun Pharma
10.2 LPA average
Based on 4 Grapevine salary entries for Sun Pharma.
Sales
2 - 4 years
5 LPA average
Range: 5 - 5 LPA
Other roles
4 - 6 years
10 LPA average
Range: 10 - 10 LPA
Accounting
6 - 8 years
20 LPA average
Range: 20 - 20 LPA
Must haves
- 10+ years of hands-on sales or distribution experience
- Manage transition to secondary sales based billing process
- Monitor monthly orders and dispatches
- Key account management and customer engagement
- Proficient with data analytics for process improvement
- Effective communication skills
About the company
Sun Pharma is a large established pharmaceutical company with significant operations but is not a global tech-native firm.
Posts mentioning Sun Pharma
Need a place in Mumbai
Anyone open to rent their place or shared apartment for like short term basis? I am asking for sun-letting for like 15-20 days We can figure out the rent. Zostel seems expensive for longer stay and then you have to figure out food as well
(Game time) Let's play it ⏯️▶️⏯️
So, you have to comment on your life scenario and song . Scenario may be related to job, life, love, family anything under the sun. Song should be apt I'll go 1st... Scenario - Thinking of taking a sabbatical after 8y of corporate mazdoori. Song dedicated to scenario - Ek din mit Jaega mati k mol https://youtu.be/Zuiup_NOYh8?si=3wFWaSk9LnOxx-p5 Let's Play...
Oracle may not like this 🤣
But his parents would be proud of their Sun 😄