CRM Executive
Beyoung Folks is a growing fashion brand seeking a CRM Executive to join their customer service team in Udaipur. The role involves managing customer inquiries via chat, email, and phone, as well as resolving issues and processing returns. Successful candidates will have previous customer service experience and strong communication skills. The position offers a permanent, full-time opportunity in a collaborative environment.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Beyoung Folks is a growing fashion brand seeking a CRM Executive to join their customer service team in Udaipur. The role involves managing customer inquiries via chat, email, and phone, as well as resolving issues and processing returns. Successful candidates will have previous customer service experience and strong communication skills. The position offers a permanent, full-time opportunity in a collaborative environment.
TAL's take
Reliable D2C brand offering an entry-level support role with clear responsibilities.
Clear and concise JD outlining standard CRM support responsibilities.
Must haves
- Previous experience in customer service
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Proficiency in typing and navigating multiple systems
- Flexible availability to work evenings, weekends, and holidays
About the company
Established D2C fashion brand, mid-sized company.