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Insurance Platform Delivery & Customer Success Lead

Beyond Border ConsultantsMumbai, IndiaPosted 21 May 2026

Beyond Border Consultants is seeking an Insurance Platform Delivery & Customer Success Lead to manage project execution and client relations within the Indian insurtech sector. The role involves coordinating cross-functional teams and implementing strategies to drive platform adoption and customer retention. Candidates must have professional experience in insurance platform delivery and project management proficiency. The position is based on-site in Mumbai.

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Experience

Experience not specified

Function

Operations

Work mode

Onsite, India

Company

Tier 3

What you will work on

Beyond Border Consultants is seeking an Insurance Platform Delivery & Customer Success Lead to manage project execution and client relations within the Indian insurtech sector. The role involves coordinating cross-functional teams and implementing strategies to drive platform adoption and customer retention. Candidates must have professional experience in insurance platform delivery and project management proficiency. The position is based on-site in Mumbai.

TAL's take

Quality 40/1004/5 clarityTier 3 company

Tier 3 company with a relatively generic consulting/delivery management scope.

The role has a clear focus on delivery and customer success within the insurance domain, with defined responsibilities.

Must haves

  • Proven experience in platform delivery within the insurance sector
  • Strong project management skills
  • PMP or similar certification
  • Excellent communication and stakeholder management abilities
  • Deep understanding of insurance products and technologies
  • Proficiency in CRM and customer success software

Tools and skills

crm softwarecustomer success softwareproject management tools

Nice to have: agile methodologies.

About the company

Consultancy and service-based firm with limited evidence of product engineering scale.

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