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HybridMid Levellogistics

Technical Support Engineering

DHLChennai, Tamil Nadu, IndiaPosted 16 May 2026

DHL is hiring a 3rd Level Support Engineer for its Self Service Solutions team to manage Broker and LPS backend services. You will be responsible for incident resolution, performance tuning, database optimization, and implementing ITIL-based improvements. The role requires deep expertise in Java, Oracle, Linux, and the ELK stack in an international, hybrid environment. This position offers exposure to large-scale logistics systems and a strong focus on professional growth.

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Experience

Experience not specified

Function

Support

Work mode

Hybrid, India

Company

Tier 2

What you will work on

DHL is hiring a 3rd Level Support Engineer for its Self Service Solutions team to manage Broker and LPS backend services. You will be responsible for incident resolution, performance tuning, database optimization, and implementing ITIL-based improvements. The role requires deep expertise in Java, Oracle, Linux, and the ELK stack in an international, hybrid environment. This position offers exposure to large-scale logistics systems and a strong focus on professional growth.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid tier-2 role at a global logistics leader with a well-defined technical scope for a 3rd level support engineer.

The JD is extremely specific regarding the technical stack (Oracle, WebLogic, Quarkus, ELK) and incident/support responsibilities.

Salaries at DHL

18.9 LPA average

Based on 12 Grapevine salary entries for DHL.

View all salaries

Operations

0 - 2 years | 10

7 LPA average

Range: 7 - 7 LPA

Operations

4 - 6 years | K3

4 LPA average

Range: 3 - 4 LPA

Engineering

6 - 8 years | K3

17 LPA average

Range: 17 - 17 LPA

Other roles

6 - 8 years | K3

12 LPA average

Range: 12 - 12 LPA

Must haves

  • Excellent SQL and PL/SQL skills
  • Strong Java development skills
  • Advanced Linux expertise
  • Strong scripting capabilities (shell, python)
  • In-depth knowledge of ELK Stack
  • Expertise in Oracle WebLogic
  • ITIL 4 Foundation certification

Tools and skills

sqlpl/sqloraclejavalinuxshell scriptingpythonelk stackservicenowitil 4 foundationoracle weblogicquarkus

About the company

Global logistics corporation with a massive established IT division, though not a pure-play tech company.

Posts mentioning DHL