Service Now Engineer
Encora Inc. is seeking a ServiceNow Engineer to join their global engineering team in Singapore. The role involves configuring and supporting ServiceNow ITSM modules, maintaining CMDB health, and managing ITAM processes. The successful candidate will develop workflows, integrations, and automation while ensuring adherence to ITIL practices. This role focuses on the end-to-end management of the ServiceNow platform within an enterprise IT environment.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Encora Inc. is seeking a ServiceNow Engineer to join their global engineering team in Singapore. The role involves configuring and supporting ServiceNow ITSM modules, maintaining CMDB health, and managing ITAM processes. The successful candidate will develop workflows, integrations, and automation while ensuring adherence to ITIL practices. This role focuses on the end-to-end management of the ServiceNow platform within an enterprise IT environment.
TAL's take
Solid tier-2 global engineering services company with a well-defined technical scope for a ServiceNow professional.
Clear and specific responsibilities related to ServiceNow configuration, CMDB management, and ITAM processes.
Must haves
- Strong hands-on experience in ServiceNow ITSM
- Experience managing CMDB and CI relationship mapping
- Experience in ITAM including hardware and software asset management
- Hands-on experience in ServiceNow workflow development and scripting
- Familiarity with ITIL processes and enterprise IT operations
Tools and skills
Nice to have: discovery, integrationhub, mid server, apis.
About the company
Global software and digital engineering services firm with broad service offerings.
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