Customer Support Executive (Travel Process)
Digivance Solutions is hiring a Customer Support Executive for their travel process operations in Gurugram. The role involves resolving customer queries across voice and non-voice channels while maintaining high satisfaction standards. Candidates must have at least 6 months of relevant experience and proficiency in communication. The position requires rotational shifts and is an onsite work-from-office role.
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Experience
1+ years
Function
Support
Work mode
Onsite, India
Company
Tier 3
What you will work on
Digivance Solutions is hiring a Customer Support Executive for their travel process operations in Gurugram. The role involves resolving customer queries across voice and non-voice channels while maintaining high satisfaction standards. Candidates must have at least 6 months of relevant experience and proficiency in communication. The position requires rotational shifts and is an onsite work-from-office role.
TAL's take
Tier 3 service-oriented role with limited scope and generic requirements.
Clear and coherent job description tailored to a specific travel customer support process.
Must haves
- Minimum 6 months experience in Customer Support – Travel Process
- Experience in Voice / Non-Voice / Blended Process
- Good communication skills
Tools and skills
Nice to have: amadeus gds.
About the company
Small service provider with limited engineering footprint in the travel process domain.