Premium Services Executive
Marina Bay Sands is hiring a Premium Services Executive to manage VIP guest experiences in a hospitality setting. The role focuses on pre-arrival correspondence, personalized check-ins, and ongoing concierge-style support for high-profile guests. You will be responsible for utilizing the OPERA system and MS Office suite to manage guest accounts and operational logistics. The position requires flexibility to work various shifts including overnights and public holidays.
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Experience
Experience not specified
Function
Administrative
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Marina Bay Sands is hiring a Premium Services Executive to manage VIP guest experiences in a hospitality setting. The role focuses on pre-arrival correspondence, personalized check-ins, and ongoing concierge-style support for high-profile guests. You will be responsible for utilizing the OPERA system and MS Office suite to manage guest accounts and operational logistics. The position requires flexibility to work various shifts including overnights and public holidays.
TAL's take
Established, recognizable hospitality brand with a well-defined operations role.
The JD provides a highly detailed account of the operational, guest-facing, and administrative responsibilities expected in the role.
Must haves
- Advanced understanding of front office operations
- Proficiency in MS Word, Excel and Power Point
- Proficiency with OPERA and property management systems
- Excellent guest relations and communication skills
- Good command of spoken and written English
- Willingness to work various shifts including overnights and holidays
Tools and skills
About the company
Large hospitality and integrated resort brand in Singapore, but not a tech-focused company.
Posts mentioning Marina Bay Sands
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