Customer Service Executive
M.R.S. Packaging & Food Service Ltd. is a long-standing partner in the F&B industry seeking a Customer Service Executive for their Dubai office. The role focuses on managing customer relationships, processing orders, and ensuring high service standards. Candidates must be proficient in NetSuite or similar CRM software and possess strong communication skills. Experience in the F&B or hospitality sector is a significant advantage.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
M.R.S. Packaging & Food Service Ltd. is a long-standing partner in the F&B industry seeking a Customer Service Executive for their Dubai office. The role focuses on managing customer relationships, processing orders, and ensuring high service standards. Candidates must be proficient in NetSuite or similar CRM software and possess strong communication skills. Experience in the F&B or hospitality sector is a significant advantage.
TAL's take
Stable established company with clear role expectations but generic support responsibilities.
The JD clearly defines core responsibilities, required tools (NetSuite), and desired industry experience.
Must haves
- Strong interpersonal and communication skills
- Proven experience in customer support
- Knowledge of customer service management best practices
- Ability to manage multiple tasks
- Proficiency in NetSuite/CRM software
- Fluency in English
Tools and skills
About the company
Established company in the F&B industry with over 35 years of operation.