Infrastructure Specialist-Cloud Application Operations
IBM is seeking an Infrastructure Specialist for Cloud Application Operations to provide 24/7 technical support for hybrid cloud environments. Responsibilities include incident resolution, monitoring performance with tools like Dynatrace and AppDynamics, and managing cloud elasticity. The role requires experience with cloud services, Kubernetes, and ITIL processes. It is a support-focused position emphasizing service stability and reporting.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
IBM is seeking an Infrastructure Specialist for Cloud Application Operations to provide 24/7 technical support for hybrid cloud environments. Responsibilities include incident resolution, monitoring performance with tools like Dynatrace and AppDynamics, and managing cloud elasticity. The role requires experience with cloud services, Kubernetes, and ITIL processes. It is a support-focused position emphasizing service stability and reporting.
TAL's take
Solid tier-1 company, but the role is an operations/support function rather than core product development.
The JD clearly defines the operational support responsibilities, stack, and ITIL-based incident management focus.
Salaries at IBM
19.2 LPA average
Based on 1,725 Grapevine salary entries for IBM.
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Must haves
- Exposure to cloud technologies like IaaS, PaaS, SaaS, microservices, and Kubernetes
- Hands-on experience with monitoring tools like Dynatrace, AppDynamics, and NewRelic
- Understanding of ITIL processes including Incident, Problem, and Change management
- Technical troubleshooting skills for cloud application environments
Tools and skills
Nice to have: servicenow, ibm control desk, remedy.
About the company
IBM is a major global technology services and consultancy firm.
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