Customer Service Executive - Pharma
Al Khayyat Investments (AKI) is hiring a Customer Service Executive in the healthcare domain to support day-to-day operations and commercial coordination. The role involves managing customer accounts, tracking agreements, handling promotional documentation, and monitoring order lifecycles. Candidates are expected to have strong proficiency in Microsoft Excel and excellent follow-up abilities. The position is based in Dubai and focuses on ensuring high service levels through cross-functional coordination.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Al Khayyat Investments (AKI) is hiring a Customer Service Executive in the healthcare domain to support day-to-day operations and commercial coordination. The role involves managing customer accounts, tracking agreements, handling promotional documentation, and monitoring order lifecycles. Candidates are expected to have strong proficiency in Microsoft Excel and excellent follow-up abilities. The position is based in Dubai and focuses on ensuring high service levels through cross-functional coordination.
TAL's take
Solid operational role in a established regional conglomerate, though scope is standard customer service and support.
Very clear and well-defined responsibilities covering account management, documentation, and order tracking.
Must haves
- Strong communication and follow-up skills
- Good analytical and problem-solving abilities
- Proficiency in Microsoft Excel
- Ability to manage multiple tasks and work under deadlines
- Strong attention to detail and organizational skills
Tools and skills
About the company
Established diversified conglomerate based in the UAE with significant regional operations.
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