US healthcare customer support agent (International Voice Process)
ResultsCX is hiring a Customer Support Associate for its US healthcare international voice process. The role involves handling inbound and outbound calls regarding patient care, pharmacy support, and claims. Candidates must have excellent communication skills and maintain HIPAA compliance. This is a full-time, night-shift, work-from-office position in Bengaluru.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
ResultsCX is hiring a Customer Support Associate for its US healthcare international voice process. The role involves handling inbound and outbound calls regarding patient care, pharmacy support, and claims. Candidates must have excellent communication skills and maintain HIPAA compliance. This is a full-time, night-shift, work-from-office position in Bengaluru.
TAL's take
Stable BPO role in a established company with clear but generic operational expectations.
Very clear, well-defined operational requirements and responsibilities for a support role.
Must haves
- Typing speed minimum 28 WPM with 98% accuracy
- English proficiency B1H level or higher
- Basic understanding of US healthcare processes
- Strong attention to detail
- Ability to work in a fast-paced environment
- Adherence to HIPAA compliance standards
Tools and skills
About the company
Established global customer experience and BPO services provider.
Posts mentioning ResultsCX
Election results & salary
Maharashtra's CM Race: Alliances Clash Ahead of Results
- Internal discord surfaces in both Mahayuti and MVA over CM post. - Key leaders from each alliance stake their claims, exposing rifts. - Exit polls show mixed predictions; voter turnout hits 66.05%. Source: [Hindustan Times](https://www.hindustantimes.com/india-news/maharashtra-cm-mahayuti-mva-election-updates-assembly-elections-2024-result-date-time-bjp-congress-shiv-sena-latest-news-101732253329625.html), [Zee News](https://zeenews.india.com/india/maharashtra-cm-face-who-will-be-maharashtra-cm-mahayuti-cm-face-mva-cm-face-eknath-shinde-devendra-fadnavis-sanjay-raut-nana-patole-2823037.html), [Business News India](https://www.businesstoday.in/india/story/maharashtra-assembly-elections-2024-maharashtra-cha-mukhya-mantri-kaun-mahayuti-eknath-shinde-devendra-fadnavis-ajit-pawar-maha-vikas-aghadi-nana-patole-uddhav-thackeray-454640-2024-11-22)
Attended interview in Deloitte on 6th may, by when I can expect results ? Tried to connect with HR but no response..