Manager - Digital Customers Platform
Great Eastern is seeking an Application Production Manager to oversee the stability and operational readiness of its digital customer-facing platforms in Singapore. The role involves managing production incidents, coordinating application releases, and performing impact assessments to ensure high availability and performance. Candidates are expected to handle complex issues and maintain alignment between cross-functional teams. This position requires a focus on regulatory compliance and operational risk mitigation.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Great Eastern is seeking an Application Production Manager to oversee the stability and operational readiness of its digital customer-facing platforms in Singapore. The role involves managing production incidents, coordinating application releases, and performing impact assessments to ensure high availability and performance. Candidates are expected to handle complex issues and maintain alignment between cross-functional teams. This position requires a focus on regulatory compliance and operational risk mitigation.
TAL's take
Stable, established financial services company with clearly defined production management responsibilities.
The role has a clear operational mandate and scope, focused on production support and governance.
Must haves
- ensure high availability and performance of platforms
- lead incident response and root cause analysis
- coordinate application releases
- perform impact assessments across platforms
- ensure compliance with security and regulatory policies
Tools and skills
Nice to have: mobile technology, iot, api.
About the company
Established, large-scale financial services organization in Southeast Asia.
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