Customer Support Fresher
Thimblerr is hiring a customer support representative for their team in Gurugram. The role involves assisting customers with inquiries, resolving issues, and documenting interactions in CRM systems. Candidates should have strong communication skills and basic computer literacy. This is an entry-level position suitable for recent graduates.
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Experience
0-1 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Thimblerr is hiring a customer support representative for their team in Gurugram. The role involves assisting customers with inquiries, resolving issues, and documenting interactions in CRM systems. Candidates should have strong communication skills and basic computer literacy. This is an entry-level position suitable for recent graduates.
TAL's take
Entry-level support role at an unknown company with generic responsibilities.
The JD is very clear about expectations for an entry-level customer support role.
Must haves
- Excellent verbal and written communication skills in English and Hindi
- Basic computer literacy and familiarity with MS Office
- Strong problem-solving capabilities and patience
- Ability to manage multiple tasks efficiently
Tools and skills
Nice to have: zendesk, freshdesk.
About the company
unfamiliar company, default mid-tier.