Specialist, TMS Governance & Delivery
The Technology Management Service Specialist will oversee the governance, development, and delivery of technology services at IHG Hotels & Resorts. The role involves financial forecasting, managing service pipelines, and supporting capability enhancement initiatives to drive operational efficiency. Candidates must have strong project management experience and ITIL foundation certification to succeed in this hybrid environment. The position works closely with cross-functional teams to ensure high-quality service delivery across the global organization.
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Experience
5+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
The Technology Management Service Specialist will oversee the governance, development, and delivery of technology services at IHG Hotels & Resorts. The role involves financial forecasting, managing service pipelines, and supporting capability enhancement initiatives to drive operational efficiency. Candidates must have strong project management experience and ITIL foundation certification to succeed in this hybrid environment. The position works closely with cross-functional teams to ensure high-quality service delivery across the global organization.
TAL's take
Solid corporate role at a global brand with well-defined operational responsibilities and project management focus.
Clear professional scope and responsibilities centered on TMS governance, financial forecasting, and operational project management.
Salaries at IHG Hotels & Resorts
48.0 LPA average
Based on 1 Grapevine salary entries for IHG Hotels & Resorts.
Other roles
8 - 10 years | C2
48 LPA average
Range: 48 - 48 LPA
Must haves
- 5+ years managing a fast-paced team in 24/7 function
- Project management experience in planning and execution
- Experience maintaining service pipelines
- Experience in financial planning and forecasting
- ITIL v3 Foundation certification
Tools and skills
Nice to have: itil lifecycle modules.
About the company
Global hospitality leader with significant enterprise operations but not a pure-play tech company.