ServiceNow Business Analyst
This role involves working as a ServiceNow Business Analyst for a partner company in India. You will bridge business needs and technical solutions by documenting requirements and designing ITSM processes. The candidate will work closely with stakeholders to ensure high-quality platform delivery. The role requires experience in business analysis and ServiceNow integration knowledge.
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Experience
3-5 years
Function
Engineering
Work mode
Hybrid, India
Company
Tier 2
What you will work on
This role involves working as a ServiceNow Business Analyst for a partner company in India. You will bridge business needs and technical solutions by documenting requirements and designing ITSM processes. The candidate will work closely with stakeholders to ensure high-quality platform delivery. The role requires experience in business analysis and ServiceNow integration knowledge.
TAL's take
Middle-tier agency role with clearly defined requirements but lacks specific company branding.
Clear, coherent role description for a ServiceNow BA with specific responsibilities and required background.
Must haves
- 3-5 years experience in business analysis or ITSM processes
- Understanding of mapping business processes into ITSM tools
- Experience with ServiceNow integrations
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
Tools and skills
Nice to have: servicenow certified system administrator, solution architecture.
About the company
Unfamiliar company/recruitment agency, default mid-tier.