Desktop Support Engineer
This is a 12-month contract role as a Senior Desktop Support Engineer at Applicantz, operating within a large enterprise IT environment. The position involves troubleshooting hardware, software, Mac/Windows OS, and MFA issues while managing endpoints via Microsoft Intune. Candidates will serve as a key point of contact for internal staff to ensure high-quality technical support and system uptime. The role requires 5-7 years of experience in enterprise desktop support and strong problem-solving capabilities.
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Experience
5-7 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This is a 12-month contract role as a Senior Desktop Support Engineer at Applicantz, operating within a large enterprise IT environment. The position involves troubleshooting hardware, software, Mac/Windows OS, and MFA issues while managing endpoints via Microsoft Intune. Candidates will serve as a key point of contact for internal staff to ensure high-quality technical support and system uptime. The role requires 5-7 years of experience in enterprise desktop support and strong problem-solving capabilities.
TAL's take
Clear role definition for a senior desktop support position at a mid-tier firm, though contract nature limits upside.
The JD provides a clear list of responsibilities and technical requirements specific to enterprise desktop support.
Must haves
- Strong experience supporting Windows OS and Mac OS environments
- Hands-on experience with Microsoft Intune and endpoint/device management
- Experience supporting MFA setup and user authentication issues
- Knowledge of desktop hardware, software, and troubleshooting
- Strong problem-solving and communication skills
Tools and skills
Nice to have: itil.
About the company
Unfamiliar company, default mid-tier assigned.
Posts mentioning Applicantz
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