ServiceNow Developer
VMC Soft Technologies, Inc is seeking a ServiceNow ITAM Business Analyst to join their team in Bengaluru or Delhi. The role involves gathering business requirements and translating them into functional solutions across ITAM, CMDB, and ITOM modules. Candidates must have solid experience with ServiceNow Discovery, Service Mapping, and ITSM processes. The role requires coordinating with cross-functional teams to support platform upgrades and data quality.
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Experience
4+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 3
What you will work on
VMC Soft Technologies, Inc is seeking a ServiceNow ITAM Business Analyst to join their team in Bengaluru or Delhi. The role involves gathering business requirements and translating them into functional solutions across ITAM, CMDB, and ITOM modules. Candidates must have solid experience with ServiceNow Discovery, Service Mapping, and ITSM processes. The role requires coordinating with cross-functional teams to support platform upgrades and data quality.
TAL's take
Tier 3 company with a specialized but generic IT service role description.
Clearly defined focus on ServiceNow ITAM/ITOM modules despite the multi-city location listing.
Must haves
- 4+ years experience as ServiceNow Business Analyst
- Hands-on experience in ServiceNow ITOM, Discovery, and CMDB
- Strong understanding of ServiceNow ITSM, IPC, and Service Catalog
- Ability to gather business requirements and translate into functional solutions
- Knowledge of HAM/SAM and CMDB
Tools and skills
Nice to have: itil, sam pro, ham pro, vendor contract management, governance, risk, compliance frameworks.
About the company
Small service company or boutique consultancy without significant industry footprint.