Application Tech Support Practitioner
This role serves as a key interface between clients and systems, focusing on maintaining high standards of quality and service delivery. The successful candidate will act as a subject matter expert, managing team performance, leading process improvements, and mentoring junior members. The position requires strong expertise in AWS architecture, cloud infrastructure design, and incident management. It involves cross-functional coordination to ensure project goals are met.
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Experience
5+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role serves as a key interface between clients and systems, focusing on maintaining high standards of quality and service delivery. The successful candidate will act as a subject matter expert, managing team performance, leading process improvements, and mentoring junior members. The position requires strong expertise in AWS architecture, cloud infrastructure design, and incident management. It involves cross-functional coordination to ensure project goals are met.
TAL's take
Solid tier-2 role with clear seniority expectations, though the title is somewhat generic.
The JD clearly defines the role responsibilities, required skills, and level of experience expected.
Salaries at Accenture
12.7 LPA average
Based on 5,654 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Proficiency in AWS Architecture
- Strong knowledge of cloud infrastructure design
- Experience with system monitoring and incident management
- Ability to troubleshoot complex application and infrastructure issues
- Familiarity with automation tools and scripting
Tools and skills
About the company
Accenture is a global professional services firm with a large-scale presence in India.
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