EXECUTIVE N - CUSTOMER SERVICE TECHNOLOGIST
This role at Asian Paints involves providing hands-on technical support to field teams and dealers. The incumbent will conduct product training, monitor field complaints, and assist the legal team with anti-counterfeiting efforts. Additionally, the role includes testing new formulations in real-world scenarios. It is a field-centric position requiring strong product knowledge and customer interaction skills.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Asian Paints involves providing hands-on technical support to field teams and dealers. The incumbent will conduct product training, monitor field complaints, and assist the legal team with anti-counterfeiting efforts. Additionally, the role includes testing new formulations in real-world scenarios. It is a field-centric position requiring strong product knowledge and customer interaction skills.
TAL's take
Standard field-based technical support role at a large, well-established Indian firm with clearly defined, albeit non-engineering, responsibilities.
The JD is clear about the responsibilities including technical support, training, market auditing, and product testing, although it lacks a specific technical stack.
Salaries at Asian Paints
14.0 LPA average
Based on 21 Grapevine salary entries for Asian Paints.
Sales
0 - 2 years | L1
13 LPA average
Range: 13 - 13 LPA
Other roles
0 - 2 years | L1
11 LPA average
Range: 3 - 19 LPA
Sales
2 - 4 years | Off roll
14 LPA average
Range: 14 - 14 LPA
Marketing
2 - 4 years | Off roll
6 LPA average
Range: 6 - 6 LPA
Must haves
- Provide technical support to front line staff
- Conduct PTP training for new joiners
- Conduct shop, painter, and dealer meets
- Monitor complaint trends and identify defective batches
- Support legal team in addressing counterfeit issues
- Test new products and formulations in the field
About the company
Asian Paints is a large, established manufacturing company in India, but this specific role is a field support/technical service position rather than a core engineering/product role.
Posts mentioning Asian Paints
Cautious Start for Indian Markets Amid Global Weakness
- **Sensex and Nifty 50** expected to open cautiously on Thursday due to weak global cues. - **Gift Nifty** indicates a gap-up start, trading around 24,540, a 60-point premium. - **Wednesday's session** ended with marginal losses; Sensex fell 0.17%, Nifty 50 down 0.15%. - **Technical analysis** suggests potential short-term upside bounce but overall weak trend. - **Global markets**: Asian markets down, US stocks fell with Dow Jones dropping 0.96%. Source: [Mint](https://www.livemint.com/market/stock-market-news/nifty-50-sensex-today-what-to-expect-from-indian-stock-market-in-trade-on-october-24-11729736723351.html), [Mint](https://www.livemint.com/market/stock-market-news/indian-stock-market-8-key-things-that-changed-for-market-overnight-gift-nifty-strong-us-dollar-to-treasury-yields-11729735157575.html)
Volleyball Thriller : IND beats KOR
As no one was talking about this, thought of sharing that our volleyball team doing amazingly well in Asian Games and have won 3-2 set with Korea
Why Heart Disease Plagues Young South Asians: A Genetic and Social Dilemma
- Heart disease is alarmingly common among young South Asians, with genetics and lifestyle both playing roles. - Researchers discovered a gene mutation in heart proteins affecting 4% of people with Indian ancestry, leading to cardiomyopathy. This mutation is unique to the Indian population, - Researchers are sequencing genomes to understand genetic risks, but some argue this focus oversimplifies the issue. - Historical data shows a rise in heart disease among South Asians post-1960s, linked to lifestyle changes. - Social factors like diet, exercise, and socio-economic status also contribute significantly to heart disease risk. Source: [Nature](https://www.nature.com/articles/d41586-024-02916-2)