Support Account Manager
Saviynt is a leader in identity security platform solutions. The Support Account Manager serves as a technical advisor and primary contact for key accounts, ensuring operational efficiency and issue resolution. The role involves managing customer support cases, providing health reports, and coordinating across departments to drive adoption. Candidates should have strong communication skills and a deep understanding of identity management.
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Experience
8+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Saviynt is a leader in identity security platform solutions. The Support Account Manager serves as a technical advisor and primary contact for key accounts, ensuring operational efficiency and issue resolution. The role involves managing customer support cases, providing health reports, and coordinating across departments to drive adoption. Candidates should have strong communication skills and a deep understanding of identity management.
TAL's take
Solid role at a well-regarded identity security company, though tech stack is not explicitly defined in requirements.
Clear responsibilities and goals provided, though lacking a specific technical stack requirement.
Salaries at Saviynt
31.3 LPA average
Based on 3 Grapevine salary entries for Saviynt.
Other roles
6 - 8 years | 1
27 LPA average
Range: 18 - 36 LPA
Other roles
8 - 10 years | C
40 LPA average
Range: 40 - 40 LPA
Must haves
- Strong verbal and written communication skills
- Ability to diagnose and resolve issues efficiently
- Excellent organizational skills
- Customer-centric mindset
- Analytical skills to identify trends
- Bachelor's degree or 8+ years of relevant experience
About the company
Established mid-stage B2B SaaS company in the identity security space.
Posts mentioning Saviynt
Is Saviyent a good company to join and how about wlb, flexibility
Can you help in Saviynt queries?
I need some help in technical part of the platform. Can you help if you know it? We can connect on a platform for easier communication.
26F confused and tired of life
Feeling left behind Please let me know if you have any openings for tableau developer or data analyst in your organization I have got offer from Deloitte USI with 22lpa fixed I do have 6.5yrs of exp I stay in blr and tired of blr traffic and pollution It’s been 7yrs I’m feeling depressed I feel like staying in hometown Most of the expenses would be reduced My health will also get improved I have gained lots of weight and got lifestyle disorders I’m looking for WFH jobs I have got offers from wipro 22lpa fixed and savyint with 31lpa but as per my reasearch they don’t have wlb and people work in weekends as well Now I have cleared all rounds with empower They are providing permanant WFH But salary is 18 to 19 fixed amd not more than that What should I do now With benifit of doubt that Deloitte USI may provide WFH and join it Else join empower with wlb and WFH And please let me know if you have any openings for tableau developer or data analyst in your company I would be so grateful Thank you in advance 🙏