Tutor Operations Associate - MedView
Crimson Education is a global EdTech startup seeking a Tutor Operations Associate to join their MedView subsidiary. The role involves overseeing the quality of tutoring sessions, managing tutor allocations, and resolving service issues to ensure successful student outcomes. Candidates should have 1-2 years of experience in operations or customer service. The position offers a fast-paced, collaborative startup environment with opportunities for professional development.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
1-2 years
Function
Operations
Work mode
Remote, India
Company
Tier 2
What you will work on
Crimson Education is a global EdTech startup seeking a Tutor Operations Associate to join their MedView subsidiary. The role involves overseeing the quality of tutoring sessions, managing tutor allocations, and resolving service issues to ensure successful student outcomes. Candidates should have 1-2 years of experience in operations or customer service. The position offers a fast-paced, collaborative startup environment with opportunities for professional development.
TAL's take
Reputable EdTech scale-up with clearly defined operational responsibilities and good growth opportunities.
JD is clear, well-structured, and explicitly outlines quality control and coordinator responsibilities.
Must haves
- 1-2 years experience in customer service, project management or transferable role
- Ability to build strong relationships with tutors and mentors
- High level of resilience and ability to thrive in a fast-paced startup
- Strong problem-solving skills
- Outstanding organizational and communication skills
- Collaborative with openness to feedback
About the company
Series C EdTech startup with global presence, lacks flagship status of Tier 1.