ISSRRN000703 - Infra Tech Support Practitioner Copy 01
Accenture services Pvt Ltd is seeking an entry-level IT support practitioner in Gurugram. This role focuses on service desk management, ensuring production systems availability, and driving incident resolution. Candidates are required to have beginner proficiency in service desk management and a bachelor's degree. The position involves maintaining operational continuity through disaster recovery and data retention practices.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture services Pvt Ltd is seeking an entry-level IT support practitioner in Gurugram. This role focuses on service desk management, ensuring production systems availability, and driving incident resolution. Candidates are required to have beginner proficiency in service desk management and a bachelor's degree. The position involves maintaining operational continuity through disaster recovery and data retention practices.
TAL's take
Tier 2 company with a clear entry-level IT support role, though the JD is slightly generic.
The JD clearly defines the role as service desk management and incident resolution, though it is framed somewhat generically.
Must haves
- Beginner proficiency in Service Desk Management
- Bachelor's Degree in relevant field of studies
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a well-established global IT services firm.
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Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com