Customer Relationship Management (CRM) Lead
Dhyey Consulting is seeking an experienced CRM Architect to lead the design and implementation of complex Microsoft CE and D365 solutions. The candidate will oversee a team of developers, architect roadmaps, and drive integrations with SAP, payment gateways, and AI-driven contact center technologies. The role requires deep expertise in .NET, Power Platform, and AI services, as well as proven experience in large-scale system migration. This is a lead-level role focusing on technical strategy, stakeholder management, and high-volume application delivery.
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Experience
10+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Dhyey Consulting is seeking an experienced CRM Architect to lead the design and implementation of complex Microsoft CE and D365 solutions. The candidate will oversee a team of developers, architect roadmaps, and drive integrations with SAP, payment gateways, and AI-driven contact center technologies. The role requires deep expertise in .NET, Power Platform, and AI services, as well as proven experience in large-scale system migration. This is a lead-level role focusing on technical strategy, stakeholder management, and high-volume application delivery.
TAL's take
The role shows clear, high-level ownership and specialized technical requirements, but the company tier is unverified.
Very clear, detailed expectations and technical requirements provided for an architect role.
Must haves
- 10 years Microsoft CE application software systems implementation
- 10 years developing CRM applications using .Net, JavaScript, Python, React
- 5 years as Microsoft certified FastTrack solution architect
- 2 years experience with Azure AI services and Machine Learning
- Expertise in event driven de-coupled architecture integrations
Tools and skills
Nice to have: copilot studio, itil, itsm.
About the company
unfamiliar company, default mid-tier