Technical Support - Japanese Speaker - Relocation to Malaysia
HCLTech is seeking a technical support engineer to provide worldwide support for Japanese-speaking customers. The role involves debugging complex technical issues, simulating problems in a lab environment, and contributing to internal knowledge documentation. Candidates must have deep expertise in Cisco routing architecture, industry-standard protocols, and fluent language skills. This is an onsite role located in Kuala Lumpur, Malaysia.
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Experience
4+ years
Function
Support
Work mode
Onsite, Malaysia
Company
Tier 2
What you will work on
HCLTech is seeking a technical support engineer to provide worldwide support for Japanese-speaking customers. The role involves debugging complex technical issues, simulating problems in a lab environment, and contributing to internal knowledge documentation. Candidates must have deep expertise in Cisco routing architecture, industry-standard protocols, and fluent language skills. This is an onsite role located in Kuala Lumpur, Malaysia.
TAL's take
Solid role at a large, established global firm requiring specific technical networking expertise and language proficiency.
Highly specific JD detailing technical stack, language requirements, and scope of support duties.
Salaries at HCLTech
15.2 LPA average
Based on 15 Grapevine salary entries for HCLTech.
Other roles
0 - 2 years | E1
18 LPA average
Range: 18 - 18 LPA
Other roles
2 - 4 years | E1
5 LPA average
Range: 4 - 8 LPA
Other roles
4 - 6 years | L2
15 LPA average
Range: 7 - 24 LPA
Other roles
6 - 8 years | L3
7 LPA average
Range: 7 - 7 LPA
Must haves
- Native or near-native proficiency in Japanese
- Proficiency in English
- Minimum 4 years of technical experience in IP Networking
- Experience with Cisco Routing products such as ASR 9K, ASR9xx, or NCS
- Knowledge of Routing protocols (BGP, OSPF, IS-IS), MPLS, and QoS
Tools and skills
Nice to have: ccna, ccnp.
About the company
Established global IT services and consulting firm with significant scale but distinct from top-tier product-centric giants.
Posts mentioning HCLTech
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Massive Drop in LLM Costs Fuels AI Deals
- HCLTech CEO C Vijayakumar announced an 85% reduction in the cost of using large language models (LLMs) since early 2023. - The company reported significant AI and generative AI deals in Q3, totaling $2.1 billion, though exact numbers were not disclosed. - Vijayakumar highlighted the growing momentum in AI, with increasing customer interactions in AI labs and opportunities in agentic AI. Source: [MoneyControl](https://www.moneycontrol.com/news/business/cost-of-using-llms-have-dropped-over-85-since-early-2023-making-more-use-cases-viable-hcltech-ceo-c-vijayakumar-12909830.html#google_vignette)
Variable pay in HCLtech
When do we get the variable pay in hcltech and what would be percentage for variable pay