Program Lead, Ottawa (Client Services & Team Leadership)
This Program Lead role, managed via Jobgether, focuses on operational leadership for international student homestay programs in Ottawa. The role involves managing relationship managers, ensuring high service quality, and overseeing complex stakeholder coordination. Candidates require significant experience in client services and student programs, alongside proven team leadership skills. It is a remote-based position within a mission-driven educational context.
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Experience
5+ years
Function
Operations
Work mode
Remote, Canada
Company
Tier 3
What you will work on
This Program Lead role, managed via Jobgether, focuses on operational leadership for international student homestay programs in Ottawa. The role involves managing relationship managers, ensuring high service quality, and overseeing complex stakeholder coordination. Candidates require significant experience in client services and student programs, alongside proven team leadership skills. It is a remote-based position within a mission-driven educational context.
TAL's take
Role is for a third-party platform acting as a recruitment agency; scope is well-defined but represents a supporting operational function.
Clear requirements, specific duties related to program and team management, though the direct employer is not specified.
Must haves
- 3+ years of customer service experience
- 5+ years of experience working with international students
- 1+ year of leadership or team supervision experience
- Post-secondary education in a related field
- Proficiency with Microsoft Office tools and database systems
Tools and skills
Nice to have: french.
About the company
Jobgether is a recruitment platform/aggregator, not the direct hiring employer for the core role.