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BPO Business Support Specialist

NTT DATA North AmericaGurugram, Haryana, IndiaPosted 19 May 2026

The Sales Team Leader at NTT DATA will manage a team of outbound sales agents, driving revenue targets and ensuring KPI delivery. Responsibilities include providing structured coaching, performance management, and stakeholder communication. The role requires a strong background in sales leadership, analytical decision-making, and operational execution. Candidates will work in a high-pressure night shift environment based in Gurugram.

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Experience

5+ years

Function

Sales

Work mode

Onsite, India

Company

Tier 2

What you will work on

The Sales Team Leader at NTT DATA will manage a team of outbound sales agents, driving revenue targets and ensuring KPI delivery. Responsibilities include providing structured coaching, performance management, and stakeholder communication. The role requires a strong background in sales leadership, analytical decision-making, and operational execution. Candidates will work in a high-pressure night shift environment based in Gurugram.

TAL's take

Quality 58/1005/5 clarityTier 2 company

Stable global company with a clearly defined management role in BPO sales operations.

The JD is highly specific regarding the responsibilities, leadership expectations, and sales management context of the role.

Must haves

  • 5+ years of sales experience
  • 2-3 years in team leadership role
  • Strong leadership and team management capability
  • Deep understanding of sales KPIs and forecasting
  • Excellent coaching and mentoring skills
  • Strong communication and stakeholder management

About the company

Established global IT services and business process outsourcing firm.

Posts mentioning NTT DATA North America