Q226 Technical Support Engineer
Wise is looking for a Technical Support Engineer to join their Integration Success Team in APAC. The role involves supporting API partners, troubleshooting complex integration issues, and acting as a first-responder for major incidents. Candidates will work with REST APIs and support tooling within a 24/5 global coverage model. This role requires excellent communication skills to bridge technical concepts for non-technical stakeholders.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, Singapore
Company
Tier 1
What you will work on
Wise is looking for a Technical Support Engineer to join their Integration Success Team in APAC. The role involves supporting API partners, troubleshooting complex integration issues, and acting as a first-responder for major incidents. Candidates will work with REST APIs and support tooling within a 24/5 global coverage model. This role requires excellent communication skills to bridge technical concepts for non-technical stakeholders.
TAL's take
Strong Tier-1 fintech brand with clear, well-defined responsibilities for a global support integration team.
The JD provides a very clear breakdown of the team context, core responsibilities, and specific technical expectations for the API-focused support role.
Must haves
- Technical support role for an API product
- Ability to test and troubleshoot REST APIs
- Strong communication skills for technical concepts
- Willingness to work on-call hours
- Familiarity with incident management processes
Tools and skills
Nice to have: python, javascript.
About the company
Wise is a major global fintech company and a well-known public entity in the payments space.
Posts mentioning Wise
Is it wise to resign from current job without any job offer in this market?
Super toxic place and manager is an ass.
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Is it wise to resign without offer right now?