Business Process Analyst (IT System Analyst – Endpoint & Vulnerability Support (PC Support)
Caterpillar Inc. is seeking an experienced IT System Analyst to join their IT division in Bengaluru for endpoint and vulnerability support. The role involves managing secure endpoint environments, performing vulnerability scanning and remediation, and providing technical support for hardware and software assets. The candidate must possess strong proficiency in Windows environments, ServiceNow, and cybersecurity patch management processes. This is a full-time, onsite position requiring extensive IT experience.
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Experience
10+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Caterpillar Inc. is seeking an experienced IT System Analyst to join their IT division in Bengaluru for endpoint and vulnerability support. The role involves managing secure endpoint environments, performing vulnerability scanning and remediation, and providing technical support for hardware and software assets. The candidate must possess strong proficiency in Windows environments, ServiceNow, and cybersecurity patch management processes. This is a full-time, onsite position requiring extensive IT experience.
TAL's take
Stable global company offering a senior-level IT support and analyst role, though the technical stack is very legacy and support-oriented.
Clear expectations for an IT system analyst focusing on endpoint support and vulnerability management within a specific corporate IT environment.
Must haves
- 10+ years IT support experience
- Strong Windows knowledge
- Experience with vulnerability scanners
- Cybersecurity and patch management experience
- Proficiency with ServiceNow
- Bachelor’s degree in IT or related field
Tools and skills
About the company
Large, established global industrial manufacturing company with significant IT operations.
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