Manager - Service Operations
This role at Global Software Solutions Group focuses on leading service operations for a financial platform. The position entails managing service configurations, third-party vendor relationships, and SLA tracking. Responsibilities include daily oversight of payroll, WPS compliance, and the full card operations lifecycle. The candidate will work closely with product, IT, and compliance teams to ensure operational scalability.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, UAE
Company
Tier 2
What you will work on
This role at Global Software Solutions Group focuses on leading service operations for a financial platform. The position entails managing service configurations, third-party vendor relationships, and SLA tracking. Responsibilities include daily oversight of payroll, WPS compliance, and the full card operations lifecycle. The candidate will work closely with product, IT, and compliance teams to ensure operational scalability.
TAL's take
Tier-2 company with a well-defined operations management role in the fintech space.
Clear and detailed responsibilities related to service operations, payroll/WPS, and card schemes.
Must haves
- Bachelor's degree in Finance, Business Administration or related field
- Hands-on experience with card processing platforms
- Experience with payroll/WPS systems
- Direct experience with card schemes (Visa, Mastercard, Jaywan)
- Strong technical writing skills for SOPs and operational manuals
Tools and skills
About the company
Unfamiliar company, default mid-tier.
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