Sr Customer Service Representative
Thermo Fisher Scientific is seeking a Senior Customer Service Representative in Bengaluru to manage customer orders and administration within the healthtech sector. The role involves processing orders using ERP systems like SAP and Oracle JD Edwards, solving complex problems, and ensuring adherence to SLAs. Candidates need 3-5 years of order management experience and must be comfortable with night shifts. This role serves as a key resource for the team and contributes to the company's global scientific mission.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
3-5 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Thermo Fisher Scientific is seeking a Senior Customer Service Representative in Bengaluru to manage customer orders and administration within the healthtech sector. The role involves processing orders using ERP systems like SAP and Oracle JD Edwards, solving complex problems, and ensuring adherence to SLAs. Candidates need 3-5 years of order management experience and must be comfortable with night shifts. This role serves as a key resource for the team and contributes to the company's global scientific mission.
TAL's take
Solid role at a large, well-known global scientific firm with defined responsibilities and clear stack expectations.
Well-defined responsibilities and specific ERP system requirements provided.
Salaries at Thermo Fisher Scientific
17.4 LPA average
Based on 13 Grapevine salary entries for Thermo Fisher Scientific.
Finance
0 - 2 years | Contractor
3 LPA average
Range: 3 - 3 LPA
Other roles
0 - 2 years | Contractor
9 LPA average
Range: 9 - 9 LPA
Other roles
2 - 4 years | L5
13 LPA average
Range: 13 - 13 LPA
Other roles
4 - 6 years | L5
12 LPA average
Range: 12 - 12 LPA
Must haves
- 3-5 years hands-on experience on order management
- Strong computer skills including Microsoft Office
- In-depth knowledge of ERP systems like Oracle JD Edwards, SAP, or AS400
- Excellent verbal and written communication skills
- Ability to work in night shifts
Tools and skills
About the company
Global scientific instrumentation company, though not a pure-play software/tech firm.
Posts mentioning Thermo Fisher Scientific
Need a job advice Hi all I have 2 yrs of experience in a MNC as SAP ABAP developer. I got two offers one from Thermo fisher scientific and
Help me choose a job
Hello, Please help me choose a job from the below offers - 1. phData remote 2. S&P Global Noida 3. Epam Bangalore - Shell Client Project 4. Thermo fisher scientific Hyderabad Role offered - Lead Data Engineer YOE - 8.5 CTC offered for all - 34 Priority - Learning, Growth, Stability Any suggestion is highly appreciated 🙏 Thanks!
Anybody here from Thermo Fisher Scientific?
How is the company’s work culture and benefits