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ITOM / Service mapping Developer - Senior Associate

PwC Acceleration Center IndiaBengaluru, Karnataka, IndiaPosted 20 May 2026

This role at PwC Acceleration Center India focuses on developing and configuring ServiceNow ITOM modules including Discovery, Service Mapping, and CMDB. The candidate will be responsible for creating customizations, designing service maps, and integrating with enterprise monitoring tools. The position requires a strong technical background in the ServiceNow ecosystem and proficiency in JavaScript scripting. The role is based in Bengaluru and emphasizes delivering innovative software solutions in an Agile environment.

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Experience

4-12 years

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

This role at PwC Acceleration Center India focuses on developing and configuring ServiceNow ITOM modules including Discovery, Service Mapping, and CMDB. The candidate will be responsible for creating customizations, designing service maps, and integrating with enterprise monitoring tools. The position requires a strong technical background in the ServiceNow ecosystem and proficiency in JavaScript scripting. The role is based in Bengaluru and emphasizes delivering innovative software solutions in an Agile environment.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid tier-2 role at a global firm with well-defined technical scope and clear certification requirements.

The JD provides a highly detailed list of specific modules, tools, and responsibilities for the ServiceNow ITOM platform.

Salaries at PwC Acceleration Center India

15.4 LPA average

Based on 5 Grapevine salary entries for PwC Acceleration Center India.

View all salaries

Accounting

0 - 2 years | Senior associate

13 LPA average

Range: 13 - 13 LPA

Other roles

0 - 2 years | Senior associate

22 LPA average

Range: 22 - 22 LPA

Other roles

6 - 8 years | L1

9 LPA average

Range: 9 - 9 LPA

Other roles

8 - 10 years | S3

23 LPA average

Range: 23 - 23 LPA

Must haves

  • Bachelor's degree in Technology, Computer Science, Engineering, or related fields
  • Minimum 4 years of total experience
  • 2+ years of hands-on ServiceNow ITOM / Service Mapping work
  • Proficiency in ServiceNow Discovery and Service Mapping
  • Experience with scripting in JavaScript and Glide APIs
  • Certified System Administrator (CSA) certification

Tools and skills

servicenow itomservice mappingdiscoverycmdbjavascriptglide apiscsa certification

Nice to have: event management, cis discovery, cis service mapping, cis itom, splunk, dynatrace, appdynamics, solarwinds, azure monitor, aws cloudwatch.

About the company

PwC is a major global professional services firm, placing it in Tier 2.

Posts mentioning PwC Acceleration Center India