SENIOR ENGINEER - Deskside Support
The EUC IT Support Engineer at Happiest Minds Technologies provides daily technical support for end-users. Responsibilities include managing desktop, laptop, and mobile devices, handling software and network troubleshooting, and ensuring system security compliance. The candidate will work with OS platforms, MS Office, and enterprise tools like Intune and Active Directory. This role involves collaboration with L3 engineers to resolve complex technical incidents.
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Experience
2-4 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
The EUC IT Support Engineer at Happiest Minds Technologies provides daily technical support for end-users. Responsibilities include managing desktop, laptop, and mobile devices, handling software and network troubleshooting, and ensuring system security compliance. The candidate will work with OS platforms, MS Office, and enterprise tools like Intune and Active Directory. This role involves collaboration with L3 engineers to resolve complex technical incidents.
TAL's take
Solid tier-2 IT services role with clearly defined responsibilities in end-user computing support.
The JD clearly defines the scope, responsibilities, and necessary technical stack for an EUC support role.
Salaries at Happiest Minds Technologies
39.5 LPA average
Based on 2 Grapevine salary entries for Happiest Minds Technologies.
Other roles
10 - 12 years
33 LPA average
Range: 33 - 33 LPA
Other roles
18 - 20 years
46 LPA average
Range: 46 - 46 LPA
Must haves
- Experience with Active Directory, Intune, Defender, O365, and Exchange
- Strong knowledge of Windows/Mac OS and MS Office
- Understanding of networking basics including LAN/WAN, VPN, and Wi-Fi
- 2-4 years of IT support experience
Tools and skills
About the company
Established IT services company with significant scale in the Indian market.
Posts mentioning Happiest Minds Technologies
Couples where husband is breadwinner and wife manages household chores are the happiest!
I'm 26 Male, I often observe that couples who are both working juggle between too many responsibilities, compromising on food and consequently their health, sometimes staying away from each other due to different work locations, living life and spending time together only on weekends, having very little free time from work. On the other hand, an educated woman who is either artist (mahendi, nail, makeup, paintings etc), selling jewellery/clothes/homemade items or involved in some work thay they love and is being done from home. In such cases, the husband focuses on generating income while the wife handles household chores and indulges in her passions during her free time, effectively dividing responsibilities. I have seen such couples are the happiest with a very smooth life and are prosperous in every aspect. I have always leaned towards wanting to marry a woman who is career-oriented, but lately, my perspective is shifting towards preferring a non-working life partner. What are your observations?
Need advice on which offer to go for
I'm in the Cybersecurity Domain for almost 4 years. I have 4 offers with the same CTC from Circles Bangalore, Happiest Minds Tech Noida, EY and TCS (retention) Which would be the better option to switch based on work culture and work life balance?
Thoughts about the Happiest Mind company
Hi grapevine people , any thoughts or experiences you guys can share for the Happiest Mind company working culture. I recently got an offer from them .If anyone can help me decide whether I should join this company or not .