Technical Support Engineer, India
AlgoSec is a cybersecurity company securing application connectivity across hybrid environments. This role involves providing global customer support, product troubleshooting, and knowledge base maintenance. Candidates must have experience with Linux/UNIX systems and firewall administration. The position is based in Gurugram and requires availability for 24/7 global support operations.
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Experience
3+ years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
AlgoSec is a cybersecurity company securing application connectivity across hybrid environments. This role involves providing global customer support, product troubleshooting, and knowledge base maintenance. Candidates must have experience with Linux/UNIX systems and firewall administration. The position is based in Gurugram and requires availability for 24/7 global support operations.
TAL's take
Solid tier-2 company in cybersecurity with a clearly defined support role and defined regional scope.
The JD clearly defines support responsibilities, reporting lines, and specific required technical expertise.
Must haves
- 3+ years experience in a similar support role
- Experience in Linux/UNIX environments
- Experience in firewall administration and configuration
- Experience in support of network security software
- Excellent written and verbal communication skills in English
- Willingness to work irregular hours for 24x7 support
Tools and skills
Nice to have: sre, devops, perl, shell.
About the company
Established cybersecurity product company serving enterprise clients globally.