Assistant Manager - Agency Management, Collection Field West
SBI Card is seeking an Assistant Manager for Collections to manage allocated portfolios in Ahmedabad. The role focuses on driving resolution, normalization, and recovery targets through the management of vendors and field executives. Key responsibilities include agency oversight, performance reviews, and ensuring strict adherence to process and data security guidelines. The candidate will utilize systems like Collect24 to monitor metrics and maintain portfolio health.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
SBI Card is seeking an Assistant Manager for Collections to manage allocated portfolios in Ahmedabad. The role focuses on driving resolution, normalization, and recovery targets through the management of vendors and field executives. Key responsibilities include agency oversight, performance reviews, and ensuring strict adherence to process and data security guidelines. The candidate will utilize systems like Collect24 to monitor metrics and maintain portfolio health.
TAL's take
Stable role at a major financial institution, but the scope is operational rather than product-driven or high-impact engineering.
The JD is very clear regarding the specific operational responsibilities for managing collections portfolios and agency performance.
Must haves
- Credit card knowledge
- Understanding of collection processes
- Ability to drive vendor performance
- Analytical ability
- Stakeholder management
Tools and skills
About the company
Major established credit card issuer in India, but lacks the high-growth engineering-focused brand of tier-1 tech companies.
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