Specialist I, Ground Operations [Duty Manager (SIN Hub)]
The Duty Manager at Scoot oversees daily airport operations in Singapore, ensuring flight schedules and passenger experience standards are met. This role involves managing outsourced ground handlers, handling flight disruptions, and performing operational investigations to prevent recurrence of issues. Candidates will act as the face of the airline during critical situations and coordinate with airport authorities and internal departments. The position requires 12-hour rotating shift work and focuses on continuous process improvement and safety compliance.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Duty Manager at Scoot oversees daily airport operations in Singapore, ensuring flight schedules and passenger experience standards are met. This role involves managing outsourced ground handlers, handling flight disruptions, and performing operational investigations to prevent recurrence of issues. Candidates will act as the face of the airline during critical situations and coordinate with airport authorities and internal departments. The position requires 12-hour rotating shift work and focuses on continuous process improvement and safety compliance.
TAL's take
Stable role at a well-known regional airline with clearly defined operational responsibilities, though lacking specific tech or seniority signals.
The JD provides a highly detailed breakdown of daily operational, managerial, and administrative duties for an airport ground operations role.
Watchouts
- Flexible to changes in roster / recall for duties on exigencies during off-days
Must haves
- Extensive knowledge in airport operations
- Ability to work 12-hour rotating shift roster
- Experience managing vendors and service providers
- Ability to manage irregular operations (IROPS) and emergency situations
- Strong communication skills for frontline passenger management
About the company
Scoot is an established airline subsidiary of Singapore Airlines, operating as a low-cost carrier.
Posts mentioning Scoot
Frustrated by Internships Scouting
Hundreds of cold messages and hours and hours of scrolling through yet only 3 responses which revert back only to get cold later :( Can anyone please guide me my batch mates already secured internships through connections :( Can someone please guide need internships in Management domains for summer Integrated Programme in Management student at one of the iim's.
Micheal_Scott AMA
Hey Folks, I thought I should do an AMA specially after yesterday’s rumours that I have been laid off from Grapevine - this isn’t true 😂. It is however true that I have been PIPed and have a much reduced role now xD To be serious: Happy to answer any Grapevine questions that you may have. Features, ideas, questions on why we do what we do welcome - I’ll answer what I can! Cheers!
Shoot!