Manager - ORM & Community Management
Media.net is seeking an Online Community Manager to oversee the digital presence and user sentiment for their consumer app portfolio. The role involves managing community engagement across social platforms and app stores, handling reputation management, and collaborating with product teams to drive user retention. Candidates must have 4-6 years of experience, strong communication skills, and deep familiarity with online communities and mobile app ecosystems. The position is a key leadership role within their marketing and product support function.
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Experience
4-6 years
Function
Marketing
Work mode
Onsite, India
Company
Tier 2
What you will work on
Media.net is seeking an Online Community Manager to oversee the digital presence and user sentiment for their consumer app portfolio. The role involves managing community engagement across social platforms and app stores, handling reputation management, and collaborating with product teams to drive user retention. Candidates must have 4-6 years of experience, strong communication skills, and deep familiarity with online communities and mobile app ecosystems. The position is a key leadership role within their marketing and product support function.
TAL's take
Solid role at an established mid-tier product company with clear expectations and well-defined scope.
The JD is highly specific regarding responsibilities, platforms, and expectations for the community management role.
Salaries at Media.net
21.2 LPA average
Based on 48 Grapevine salary entries for Media.net.
Marketing
2 - 4 years | L3
8 LPA average
Range: 8 - 8 LPA
Marketing
4 - 6 years | L4
14 LPA average
Range: 14 - 14 LPA
Product Management
0 - 2 years | L1
20 LPA average
Range: 16 - 22 LPA
Engineering
0 - 2 years | L1
16 LPA average
Range: 7 - 27 LPA
Must haves
- 4-6 years experience in community or social media management
- Understanding of mobile apps and internet culture
- Excellent written communication skills
- Experience in public-facing communication and reputation management
- Familiarity with major social and app store platforms
- Analytical mindset for trend identification
- Experience working cross-functionally
Tools and skills
Nice to have: community tooling, moderation systems, social listening platforms.
About the company
Established product company with significant scale but not at the tier-1 global or top India unicorn eng brand level.
Posts mentioning Media.net
Netflix India's content chief assured the Centre that future content will align with national sentiments.
- The government summoned Netflix's content head over the series 'IC-814: The Kandahar Hijack' due to concerns about its portrayal of the hijackers. - Monika Shergill, Netflix India's content chief, assured the Centre that future content will align with national sentiments. - The meeting at Shastri Bhawan discussed contentious issues related to the series, which some viewers felt portrayed the hijackers too humanely. - Government sources emphasized the importance of respecting India's culture and civilization in media portrayals. - Netflix has committed to a content review to ensure future productions are sensitive to national sentiments. Source: [Live Mint](https://www.livemint.com/news/india/netflix-series-ic-814-the-kandahar-hijack-india-anubhav-sinha-govt-it-content-head-actors-24-december-1999-dia-mirza-11725342372099.html)
Hire me - Looking for full time work as fresher
🎓 Fresh PGDM Marketing Graduate | Open to Creative & Marketing Roles Hi everyone! I’m currently looking for opportunities where I can work on creative projects that support brands and their marketing efforts. With a background in B.Com and PGDM in Marketing, along with a tool-kit in graphic design and branding, I enjoy creating visuals that not only look good but also connect with the audience and support campaign goals. 🔍 Roles I’m Open To: • Junior Graphic Designer • Graphic Designer • Brand / Visual Designer • UI/UX Designer (Entry-level) • Digital Marketing Executive • Social Media / Creative Marketing Roles 🧠 What I Bring: • Strong interest in branding and visual storytelling • Understanding of marketing basics and digital campaigns • Ability to design creatives aligned with brand identity • Experience working on social media creatives, presentations, and visual assets • Eagerness to learn, improve, and grow in a creative marketing environment 🛠 Tools & Skills: Adobe Photoshop | Illustrator | Figma | Canva Branding | Social Media Creatives | Visual Design Digital Marketing Basics | Content & Campaign Creatives | ms excel efficient 📂 Portfolio: https://www.behance.net/rashipundir 📄 Resume: I will provide my resume if you’re interested to hire me just drop a comment below with your email I’ll connect If your team is looking for a junior designer or someone who can support creative marketing work, I’d love to connect. Open to full-time roles or trainee positions offering meaningful learning opportunities and competitive entry-level compensation. #OpenToWork #JuniorGraphicDesigner #GraphicDesignJobs #DigitalMarketingJobs #BrandDesign #CreativeCareers #FreshGraduate #Hiring #EntryLevelJobs
Apology email shared by EY boss
Dear all, As you all would be aware, since yesterday, several messages regarding our firm have been circulating on WhatsApp and other social media platforms. These pertain to the tragic passing away of Anna Sebastian on 20 July 2024, who joined us in our Assurance team in Pune on 18 March 2024. The fact that her journey with the firm was so short-lived - only four months - makes this tragedy even more poignant for all of us. Anna hailed from Kochi and worked at our Pune office. During the difficult period following her passing, the firm was in regular contact with members of her family. While we acknowledge that no measure can compensate for the loss experienced by the family, we have provided all the assistance as we always do in such times of distress while respecting the family's privacy and preferences. Though no words can comfort a grieving family, I have personally expressed my condolences and have shared my deepest regret for their irreparable loss. I received an anguished e-mail from Anna's mother and have taken note of her message with utmost seriousness and humility. I would like to reaffirm to all of you that our firm places the highest importance on the health and well-being of our people, and we will recommit ourselves to providing a supportive, healthy, and balanced work environment to you all. I would like to make this an on-going dialogue with you to ensure we are continually building a healthy workplace for everyone. We have several well-being programs and open channels of communication available in the firm to ensure that you always have a safe space to voice your concerns anonymously, including through our existing Speak Up forum and Ethics Hotline. We will also create more avenues for you to share transparent and honest feedback on our workplace practices. If you ever face challenges or need guidance, I will strongly encourage you to please reach out to your team leaders, members of the talent team and your support network across the firm. I would like to personally assure you that when you speak up, you will be heard with empathy and understanding. If there are any suggestions that you have, please don't hesitate to let me know. In the meantime, I urge you to handle this information with the utmost compassion and sensitivity. Thank you for your understanding and cooperation. Warm regards, Rajiv Chairman - India region