Customer Support-Trainee
WanderOn is hiring a Customer Support Trainee in Gurugram to manage end-to-end customer travel experiences. The role involves handling queries, escalations, and coordinating across internal teams to ensure service quality. Candidates require CRM proficiency, strong communication, and a customer-first mindset. This is an entry-level position suitable for freshers.
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Experience
0-1 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
WanderOn is hiring a Customer Support Trainee in Gurugram to manage end-to-end customer travel experiences. The role involves handling queries, escalations, and coordinating across internal teams to ensure service quality. Candidates require CRM proficiency, strong communication, and a customer-first mindset. This is an entry-level position suitable for freshers.
TAL's take
Entry-level role at a travel community platform with standard support responsibilities.
Clear expectations and responsibilities for a trainee support position.
Must haves
- Strong verbal and written communication skills in English
- Excellent problem-solving and escalation management abilities
- Calm, composed, and customer-first approach
- Ability to multitask and coordinate across teams
- Proficiency in CRM tools
- Proficiency in Microsoft Office suite
Tools and skills
About the company
Unfamiliar company, default mid-tier assigned.
Posts mentioning WanderOn
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Breaking down from within
I'm from a tier 1 college, and then have experience of almost 4 yrs and a java backend developer. I have good product based brand names and one big mnc too in my resume. I have been without job since last month where I got laid off from my role. Not even getting calls. People with less experience are switching left and right. I was getting few calls even when I was not applying around august last year. I'm very tensed at this point, i have no friends too. All by myself thinking and wandering what's gonna happen. I worked very hard to reach here, and then facing this. Not even a single call in last 15 days after applying to 100s of jobs even fresher roles I'm applying at this point because I don't feel nice sitting at home like this and same response there too. What is happening?