Mobile Onboarding – Team Leader
Onecom is hiring a Mobile Onboarding Team Leader in Gurugram to manage the implementation of mobile services for UK customers. This role involves overseeing a team, managing KPIs, and driving process improvements to ensure service excellence. The successful candidate will act as a key liaison between internal sales teams and external providers, while leveraging tools like Salesforce to optimize operational workflows. The position requires strong leadership, analytical skills, and the ability to foster a culture of continuous improvement.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Onecom is hiring a Mobile Onboarding Team Leader in Gurugram to manage the implementation of mobile services for UK customers. This role involves overseeing a team, managing KPIs, and driving process improvements to ensure service excellence. The successful candidate will act as a key liaison between internal sales teams and external providers, while leveraging tools like Salesforce to optimize operational workflows. The position requires strong leadership, analytical skills, and the ability to foster a culture of continuous improvement.
TAL's take
The role is a well-defined operational management position at an established mid-sized company with clear responsibilities.
The responsibilities are clearly mapped to team leadership, onboarding processes, and stakeholder management, though the tech stack is limited to Salesforce.
Salaries at Onecom
33.3 LPA average
Based on 3 Grapevine salary entries for Onecom.
Other roles
4 - 6 years
33 LPA average
Range: 22 - 55 LPA
Must haves
- Experience in implementation and onboarding/offboarding processes
- People management and performance management experience
- Ability to analyze data and metrics to make informed decisions
- Excellent communication and relationship-building skills
- Leadership skills and team management experience
Tools and skills
About the company
Onecom is an established UK-based provider of communication technology, qualifying as a mid-tier product/services company.
Posts mentioning Onecom
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