Vendor Governance, AI Solutions & ServiceNow Platform
This senior leadership role at ISG focuses on driving AI-enabled business transformation using the ServiceNow platform. The leader will define AI technology roadmaps, manage enterprise architecture, oversee vendor governance, and lead cross-functional engineering teams. Candidates must possess deep experience in ServiceNow, GenAI, and large-scale digital transformation programs. Success is measured by business value, operational efficiency, and effective AI implementation.
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Experience
18-20 years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
This senior leadership role at ISG focuses on driving AI-enabled business transformation using the ServiceNow platform. The leader will define AI technology roadmaps, manage enterprise architecture, oversee vendor governance, and lead cross-functional engineering teams. Candidates must possess deep experience in ServiceNow, GenAI, and large-scale digital transformation programs. Success is measured by business value, operational efficiency, and effective AI implementation.
TAL's take
High-level leadership role at an established research firm with clear strategic scope.
Very clear articulation of responsibilities, leadership requirements, and domain focus.
Must haves
- 18+ years experience in technology leadership and enterprise architecture
- Proven experience with ServiceNow platform initiatives and workflow transformation
- Experience leading AI, data, automation, or digital transformation programs
- Experience managing ServiceNow partners and technology vendors
- Ability to lead large, distributed, cross-functional teams
Tools and skills
Nice to have: csa, cis, cad, cta, azure, aws, google cloud, databricks, snowflake.
About the company
ISG is an established global technology research and advisory firm.