After-Sales Engineer
Hai Robotics is hiring an After-Sales Engineer in Singapore to manage customer service requests and equipment maintenance. The role involves analyzing service data to improve quality, standardizing service processes, and performing technical inspections on robotic systems. Candidates require an engineering background with at least 3 years of experience in maintenance and logistics or robotics. Strong problem-solving and communication skills are essential to coordinate effectively with customers and internal teams.
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Experience
3+ years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Hai Robotics is hiring an After-Sales Engineer in Singapore to manage customer service requests and equipment maintenance. The role involves analyzing service data to improve quality, standardizing service processes, and performing technical inspections on robotic systems. Candidates require an engineering background with at least 3 years of experience in maintenance and logistics or robotics. Strong problem-solving and communication skills are essential to coordinate effectively with customers and internal teams.
TAL's take
Solid tier-2 company with a well-defined support and maintenance engineering role.
The JD clearly outlines the responsibilities regarding maintenance, customer relations, and data analysis in the robotics domain.
Must haves
- Diploma or above in engineering field
- 3+ years experience in relevant field
- Excellent communication and team management skills
- Strong problem-solving skills
- Familiarity with robotics, warehousing, or logistics
- Basic English and Mandarin proficiency
Tools and skills
About the company
Established international company in the robotics and warehouse automation space.
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