ISSRRN000709 - Infra Tech Support Practitioner Copy 07
This is an entry-level IT Support Practitioner role at Accenture services Pvt Ltd, focusing on internal support services. The core responsibilities include managing service desk operations, ensuring production system availability, and facilitating incident resolution. Candidates are required to have beginner proficiency in service desk management and a bachelor's degree. The role involves maintaining disaster recovery procedures and data retention standards in a collaborative environment.
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Experience
0-0 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This is an entry-level IT Support Practitioner role at Accenture services Pvt Ltd, focusing on internal support services. The core responsibilities include managing service desk operations, ensuring production system availability, and facilitating incident resolution. Candidates are required to have beginner proficiency in service desk management and a bachelor's degree. The role involves maintaining disaster recovery procedures and data retention standards in a collaborative environment.
TAL's take
Entry-level support role at a major global consulting firm with clearly defined but routine operational responsibilities.
The role is clearly defined as an IT support practitioner focused on service desk management, though it is a junior and somewhat generic support function.
Must haves
- Beginner proficiency in Service Desk Management
- Bachelor's Degree in relevant field
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a large global consulting firm.
Posts mentioning Accenture services Pvt Ltd
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Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com