Guest Relations Executive (for restaurant/ bar)
Palate and Pour is a restaurant consultancy and hospitality brand seeking a Guest Relations Executive for their Pune location. The role involves acting as the primary point of contact for guests, managing reservations, and coordinating with the service team to ensure high-quality service. Candidates should possess strong customer service and communication skills to maintain a welcoming dining environment. This is an on-site position focused on enhancing customer engagement and operational excellence.
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Experience
Experience not specified
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
Palate and Pour is a restaurant consultancy and hospitality brand seeking a Guest Relations Executive for their Pune location. The role involves acting as the primary point of contact for guests, managing reservations, and coordinating with the service team to ensure high-quality service. Candidates should possess strong customer service and communication skills to maintain a welcoming dining environment. This is an on-site position focused on enhancing customer engagement and operational excellence.
TAL's take
Specific entry-level role in a stable local hospitality brand with clear responsibilities.
The role is clearly defined with specific expectations for guest interaction and restaurant operations.
Must haves
- Strong guest relations and customer service skills
- Excellent communication skills
- Ability to perform receptionist duties
- Knowledge of sales techniques
- Strong organizational and multitasking abilities
About the company
Established hospitality consultancy with 17 years of experience, default mid-tier for specialized firms.
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