Senior Director- ServiceNow Platform & Practice
Ameriprise Financial Services is seeking a Senior Director to lead their enterprise ServiceNow platform practice. The role involves setting strategy, managing architecture, and driving the adoption of AI-enabled workflows like Now Assist. The candidate will oversee a team of architects and engineers while ensuring platform security and compliance. Success is measured by platform reliability, successful AI integration, and operational efficiency within their financial services environment.
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Experience
15+ years
Function
Engineering
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Ameriprise Financial Services is seeking a Senior Director to lead their enterprise ServiceNow platform practice. The role involves setting strategy, managing architecture, and driving the adoption of AI-enabled workflows like Now Assist. The candidate will oversee a team of architects and engineers while ensuring platform security and compliance. Success is measured by platform reliability, successful AI integration, and operational efficiency within their financial services environment.
TAL's take
High-level leadership role at a large, established financial services company with clear strategic ownership.
Very clear JD defining strategy, architecture, AI integration, and management responsibilities for a specific platform.
Must haves
- 15+ years progressive experience in enterprise technology delivery
- 7+ years hands-on experience with ServiceNow in complex environments
- Expertise in ITOM, ITSM, SecOps, HRSD, and IRM/GRC modules
- Strong understanding of SDLC methodologies and large-scale platform delivery
- Proven ability to engage at executive and technical levels
Tools and skills
Nice to have: servicenow now assist, artificial intelligence, cmdb.
About the company
Established global financial services firm with a significant India operations center.
Posts mentioning Ameriprise Financial Services, LLC
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Need Job Referral
Hi Community, I am currently serving a notice period and my LWD is 10th July. I have been applying to many companies for the past 2 weeks but haven’t received any response yet. Kind request to refer me for Manager/Senior/Lead Data Engineer roles in your organisations. I have a total of 9.7 years of experience and my location is Gurgaon. Companies I would like to get a referral for: American Express Ameriprise financial BlackRock S&P global Natwest Barclays Oliver Wynman/Mercer/Marsh Mclennan MasterCard Moodys Analytics Thanks in advance. Kindly help.
Please refer me 🙏🏻
Hi Community, I am currently serving a notice period and my LWD is 10th July. I have been applying to many companies for the past 2 weeks but haven’t received any response yet. Kind request to refer me for Manager/Senior/Lead Data Engineer roles in your organisations. I have a total of 9.7 years of experience and my location is Gurgaon. Companies I would like to get a referral for: American Express Ameriprise financial BlackRock S&P global Natwest Barclays Oliver Wynman/Mercer/Marsh Mclennan MasterCard Moodys Analytics Please help 🙏🏻