Technical Product Manager
Zendesk is hiring a Technical Product Manager to join the Action Builder team in Pune, focusing on audit, traceability, and observability. You will own the roadmap for foundational capabilities that ensure visibility, compliance, and reliability within the Action Builder engine. The role involves close collaboration with engineering, SRE, and security teams to design instrumentation and logging solutions. Ideal candidates bring technical literacy in distributed systems and a passion for data-driven product development.
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Experience
3+ years
Function
Product Management
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Zendesk is hiring a Technical Product Manager to join the Action Builder team in Pune, focusing on audit, traceability, and observability. You will own the roadmap for foundational capabilities that ensure visibility, compliance, and reliability within the Action Builder engine. The role involves close collaboration with engineering, SRE, and security teams to design instrumentation and logging solutions. Ideal candidates bring technical literacy in distributed systems and a passion for data-driven product development.
TAL's take
High-caliber global product company offering a well-defined, cross-functional role with significant ownership over observability infrastructure.
The JD clearly defines the product scope (Action Builder audit/traceability), expected outcomes, and necessary technical familiarity.
Salaries at Zendesk
24.0 LPA average
Based on 1 Grapevine salary entries for Zendesk.
Other roles
4 - 6 years | L2
24 LPA average
Range: 24 - 24 LPA
Must haves
- 3+ years product management experience
- Technical literacy with distributed systems or event-driven architectures
- Familiarity with observability concepts and tooling
- Understanding of audit and compliance needs
- Data analysis proficiency using SQL or analytics tools
Tools and skills
Nice to have: opentelemetry, opentracing, grafana, prometheus, honeycomb, new relic, datadog, splunk, kafka, kinesis, heap, amplitude, s3, bigquery, snowflake.
About the company
Zendesk is a well-established, globally recognized public company in the customer experience software space.
Posts mentioning Zendesk
Referral required at Zendesk
Hi Folks, Need a referral at Zendesk. Please please let me know if you work there and can help. Thanks in advance :)
Need Zendesk reviews
Zendesk seems to be hiring aggressively in Pune location. How is the work culture and work life balance there? Need to get some reviews, ASAP.