Medical Assistance officer
The Medical Assistance Officer at Nextcare manages the end-to-end claims cycle for travel and medical assistance products. Responsibilities include evaluating claims, coordinating with medical providers, and handling customer inquiries while ensuring KPI compliance. The candidate should have experience in insurance operations and possess strong communication skills in English. This role operates within a high-touch service environment focused on providing timely assistance to clients.
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Experience
1+ years
Function
Operations
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
The Medical Assistance Officer at Nextcare manages the end-to-end claims cycle for travel and medical assistance products. Responsibilities include evaluating claims, coordinating with medical providers, and handling customer inquiries while ensuring KPI compliance. The candidate should have experience in insurance operations and possess strong communication skills in English. This role operates within a high-touch service environment focused on providing timely assistance to clients.
TAL's take
Solid operational role within a well-established insurance entity, though generic in nature.
Very clear operational duties and responsibilities provided within the medical assistance domain.
Must haves
- Bachelor’s Degree in medical field
- 1+ years Insurance / Travel and medical assistance Operations Experience
- Fluency in English
- Legally permitted to work in the country
- Physically fit to carry out duties
Tools and skills
About the company
Nextcare is a recognized regional subsidiary within the Allianz Group insurance ecosystem.