Customer Service Representative, Scent
IFF is seeking a Customer Service Representative to join their Scent team in a hybrid capacity in Singapore. The role involves managing the end-to-end Order-to-Cash process, handling customer inquiries, and ensuring accurate order fulfillment. Applicants must have a diploma and 2-3 years of experience in B2B customer service or supply chain management. The position focuses on operational excellence and requires proficiency in Microsoft Office applications.
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Experience
2-3 years
Function
Support
Work mode
Hybrid, Singapore
Company
Tier 2
What you will work on
IFF is seeking a Customer Service Representative to join their Scent team in a hybrid capacity in Singapore. The role involves managing the end-to-end Order-to-Cash process, handling customer inquiries, and ensuring accurate order fulfillment. Applicants must have a diploma and 2-3 years of experience in B2B customer service or supply chain management. The position focuses on operational excellence and requires proficiency in Microsoft Office applications.
TAL's take
Stable multinational company offering a standard operational support role with clear responsibilities.
The JD provides a very clear scope, specific responsibilities regarding the O2C process, and defined team context.
Must haves
- Diploma in any discipline
- 2–3 years of experience in Customer Service or Supply Chain
- Basic knowledge of domestic and international trade practices
- Proficient in MS Office (Excel, Word, Outlook)
- Strong communication skills in business English
Tools and skills
About the company
IFF is a large multinational corporation in the flavors and fragrance sector, but not typically classified as a Tier 1 global tech brand.
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